FREQUENTLY ASKED QUESTIONS
Please check below our list of frequently asked questions. If you can’t find the information here don’t hesitate and call us or send us a message.
Can I open up an account with you?
Yes, we offer instant account facilities please complete our online account application or speak to one of our operatives about 30 day payment account facilities.
What other payment methods can I use?
Payment can be made by individual bank transfers.
Are my goods covered by insurance?
All goods are covered by standard CMR conditions, however we recommend you obtain separate goods insurance for high value items.
When can I contact you?
- Our office hours are Monday – Friday 09.00- 17.00, however we are available 24/7 our main number – 0345 686 8722 -will divert to an operative at all times.
What areas do you cover?
Throughout the UK and Europe we have coverage for Domestic/Import/Export
How much notice do you need for deliveries?
Depending on the service required, we can be on site within an hour of booking.
Will my goods be transhipped?
If you pay for a dedicated service your goods remain with that vehicle door to door.
Do you offer timed collections?
We can tailor to whatever requirements are required, we specialise in time critical dedicated transport our drivers know that in business every second counts and we endeavour to collect and deliver your goods on time, every time.
Do you transport special and/or abnormal loads?
We understand that not all loads fit into a box or neatly on a pallet. We have the contacts with various partners throughout UK and Europe to move your good whatever their requirements.
How can I find out more about your vehicles?
Call and talk to one of our experienced operatives and we can send details or discuss with you any of the vehicles we have to offer.
List and Details of UK Transport Companies – Provided by the Business Directory UK